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Technical Support Specialist

Job Description :

  • Installs, modifies, and makes minor repairs to computer hardware and software systems. 

  • Maintains system functionality by testing computer components. 

  • Maximizes computer systems capabilities by studying technical applications and making recommendations. 

  • Tests compatibility of new programs with existing ones. 

  • Installs software and necessary applications for workflow. 

  • Carries out software, network, and database performance tuning. 

  • Documents software and hardware updates. 

Skills / Education / Experience Required :

  • Education: Associate degree strongly preferred 

  • Skills: Excellent problem solving and troubleshooting skills, Collaborative, and process improvement mindset 

  • Experience: Basic knowledge of networking principles and operating systems. 

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